Welcome to Nona's Home Care! These Terms and Conditions govern your use of our website (https://www.nonashomecare.com/) and the services we provide. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

1. Definitions

“Company” refers to Nona's Home Care, its affiliates, and employees. “Client” refers to the individual or entity using our services. “Services” refers to the home care services provided by Nona's Home Care, including but not limited to Alzheimer's care, companion care, and physical therapy.

2. Services Offered

Nona's Home Care provides non-medical home care services tailored to meet individual client needs. The scope of services will be outlined in a written agreement with the client.

3. Eligibility

Clients must be 18 years or older to enter into agreements for our services. Services are provided subject to availability in our service areas.

4. User Responsibilities

By using our services, clients agree to:

Provide accurate and truthful information during registration and service setup. Comply with all applicable laws and regulations. Respect and cooperate with our caregivers and staff.

5. Payment Terms

Fees for services will be outlined in a separate agreement and invoiced as per the agreed billing cycle. Payments are due upon receipt unless otherwise stated. Late payments may incur additional fees.

6. Cancellation and Refunds

Clients may cancel services by providing written notice at least [insert notice period, e.g., 48 hours] in advance. Refunds, if applicable, will be processed in accordance with the service agreement.

7. Limitation of Liability

Nona's Home Care is not liable for: Any indirect, incidental, or consequential damages arising from the use of our services. Injuries or damages caused by third parties, including but not limited to caregivers contracted independently by the client.

8. Termination

We reserve the right to terminate or suspend services immediately if:

The client breaches these Terms and Conditions. The safety of our staff or other clients is at risk.

9. Privacy Policy

Your use of our services is subject to our Privacy Policy https://nonashome.care/privacy-policy

We are committed to protecting your personal information.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Nona's Home Care and is protected under copyright laws.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms will be resolved through mediation. If mediation fails, disputes will be resolved under the laws of the State of California.

12. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be effective upon posting to our website.

13. SMS Notifications and Alerts

By providing your phone number and opting in, you agree to receive SMS notifications, alerts, and updates from Nona's Home Care, as outlined in these Terms and Conditions and our Privacy Policy. You consent to receive communication regarding services, updates, and promotional offers. Standard message and data rates may apply, depending on your mobile carrier plan. You can opt out of receiving SMS messages at any time by replying STOP to any SMS communication.

Disclaimer: Nona's Home Care is not responsible for delays or issues in SMS delivery caused by third-party services or mobile carriers.

14. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email:

[email protected]

Phone:

+1 858-258-5804

Address:

6667 Wandermere Court San Diego, CA 92120